Just so everybody here doesn’t think that as a defender of card grading, I’m a shill for PSA, I’ll share a weird experience I had a few years ago with an amazing goof on a card I sent to be graded.
I needed a graded card of Hall of Fame umpire Hank O’Day to add to my “unrestricted” set of Hall of Fame cards. “Unrestricted” means any card of any year, even if it’s long after a person played or lived, including graded Hall of Fame plaque postcards or Dick Perez portrait postcards. Generally, people create such sets with cards they already have from other more standard issues, but obviously folks like me buy other PSA graded cards to fill holes in these kind of sets. To each, his own. It’s how collecting works.
Yes, I know. I don’t consider these postcards really standard baseball cards but – rationalization here – some HoF members have very few real cards, and the one or two that exist are outrageously expensive in any form. So sometimes, I have settle for HOF postcards (which, proudly, I bought at the HOF gift shop in Cooperstown. The clerk was interested to know why I was buying these obscure players’ and execs’ postcards.)
Well, I sent PSA a Conlon card (early 1990s. obviously) of Hank O’Day to be graded. Silly me, I thought it looked pretty good and might rate a PSA 7 grade. Duh. It came back as a 5.5; pretty much worthless in graded form for a card from this set. (I eventually added it anyway as a Conlon to my set.)
Remarkably, PSA had somehow encapsulated this Conlon card as an 1887 N172 Old Judge. Gosh, I wish that had been what it really was! At that point, it was in the PSA registry as if the company had graded a 1887 Old Judge 5.5, which would be quite a find.
I posted this card for sale with the scanned image on eBay, clearly pointing out that it was NOT an 1887 Old Judge. Since I had another raw O’Day card, I was hoping to recoup the grading cost and mailing fee (both quite steep, as those who submit cards to PSA know well). Normally when I list a nice card on Ebay, I might get half a dozen bids and maybe two dozen page views. If I recall, this card got more than 15,000 views in a day.
Immediately, the administrative assistant to PSA’s CEO contacted me, asking that I take down the listing and send the card back to be re-slabbed. Well, I wasn’t born yesterday (literally). PSA does correct what it calls mechanical errors free of charge, and I have taken advantage of this a couple of times, much to my benefit. Player’s names or years sometimes are incorrect on PSA cards out there. Mistakes happen.
But this Old Judge snafu seemed especially egregious, and I wasn’t inclined to send this card back to PSA just to get something pretty much worthless in return. I asked for a couple of free gradings, which were agreed to (though l still had to pay shipping) in addition to the corrected holder for my 5.5 Conlon card back. I probably could have driven a better deal, but I wasn’t looking to cheat or hurt anyone.
I do not share this experience to knock PSA. I understand the grading critieria. I pay to be a Collectors Club member, and I enjoy reading the monthly magazine articles about different sets, many of which are written by SABR member Kevin Glew, a journalist who is a major Canadian baseball authority (and who I have encouraged to post here). I enjoy and appreciate the Set Registry, which is free to participate in.
PSA told me the mistake happened after the card itself was graded. I accept that, but my gosh, I hope a better final checking process is now in place. I’m sure thousands of images of this card were downloaded when it was up for sale on Ebay, so I don’t hesitate to post it here.